203 N. Main St., Eagle River, WI 54521
Tel: 715-479-8070 | Fax: 715-479-2435

Job Descriptions

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Library Director

Job Title: Library Director

Job Summary: The library director is the executive officer reporting to the library board, responsible for the supervision of all functions and personnel associated with delivery of library services to the residents of the joint library community and the to the extended library service area.  The library director is responsible for the operations of the library and the development and implementation of its service program. The library director hires and supervises all assistants, substitutes, and volunteers who work in the library.

Principal responsibilities:

Administrative Services

    1. Develop library policies in consultation with Library Board and creates procedures for implementation.
    2. Assist with development of library’s annual budget for board discussion and approval. Participate in presentation of the adopted budget to local officials.
    3. Receive and expend library funds according to established guidelines and maintain accurate and up-to-date records showing the status of library finances.
    4. Recruit, select, and hire library staff in conformity with library policy and state and federal law. Supervise library staff and volunteers and implements personnel policies established by the Library Board of Trustees. Provide training and development activities and fosters the professional growth and development of library staff.
    5. Provide administrative support to the Library Board of Trustees, including preparation of meeting agendas and necessary reports in cooperation with the library board president and notify board members of scheduled meetings. Inform and advise the library board as to local, regional, state, and national developments in the library field, and maintain communication with other area libraries, Merlin Consortium and the Northern Waters Library System.
    6. Prepare state annual report for review and approval by the library board.

Public Services and Advocacy

  1. Develop and administer the library’s overall public relations plan. Prepare press releases, make presentations to community groups, promotes events, and update the library’s website and social media accounts.
  2. Work at circulation desk and provide backup for all library positions.
  3. Collaborate with area schools, organizations and individuals to promote responsive library service and encourage library use.
  4. Prepare grant applications, when grant opportunities are offered, in order to supplement local funding of library operations and development.
  5. Maintain records showing all programs offered and number of attendees at each program.
  6. Provide basic technical support including computer and program troubleshooting and website development and management. Work with system IT staff to maintain and improve network. Evaluate current and emerging technologies and their application in the library setting.
  7. Conduct ongoing evaluations of existing library programs, services, policies, and procedures, and submit recommendations for improvements to the library board.

Collection Development and Technical Services

  1. Select or direct the selection of materials for all media and all age groups, based on the library's approved collection development policy.
  2. Catalog and classify library materials according to accepted standards and maintain the public catalog.
  3. Process materials to provide appeal, protection, and control.
  4. Develop and maintain a regular weeding schedule.
  5. Periodically review the collection development policy and make recommendations to the library board for revisions.
  6. Oversee the shelving and organization of materials.
  7. Oversee preparation and distribution of overdue notices to users with overdue or lost materials.
  8. Maintain an accurate and up-to-date database of user registrations and activities, including information adequate to support reimbursement requests for nonresident borrowing.

Facilities Management

  1. Oversee care and maintenance of the library building and grounds.
  2. Oversee the work of custodial staff.
  3. Regularly review building needs and advise the board in its planning for future expansion or development. (See AE 22: Library Building Accessibility and AE 23: Facilities Management)
  4. Assess the adequacy of existing facilities regarding the provision of automated services.

Education, Experience and Certification

  1. Eligible for Grade 1 Wisconsin Public Librarian Certification (See PI 6.03(2) Wis. Admin. Code).
  2. Three years of experience in supervision and/or administration in a public agency, preferably a library setting.

 Essential Functions and Knowledge

  1. Excellent leadership skills.
  2. Excellent communication (oral and written) and interpersonal skills.
  3. Ability to work with library trustees, elected officials, Walter E. Olson Memorial Library Foundation members and community organizations and groups.
  4. Commitment to the mission and philosophy of public library service and the concept of the library as a community center.
  5. Ability to supervise and motivate staff and volunteers
  6. Ability to work hours and assignments as required by the library board.

Working Conditions:

Some additional evening and weekend hours are required as necessary.  Occasional overnight, out-of-town travel required. Valid Wisconsin Driver’s License required.

Physical requirements:

  1. This position requires standing, sitting, climbing and stooping
  1. This position may sometimes require objects to be lifted, carried, pushed, or pulled up to fifty (50) pounds (e.g. to retrieve books from outside book drop box, unload crates of interlibrary loan materials, accept delivery shipments of new library materials and supplies, pack and store materials for book sales, shovel snow and assist patrons with building evacuation in an emergency).
  1. Awkward movements such as balancing, kneeling, twisting, bending, or reaching may often be required.

Administrative Assistant

TYPICAL RESPONSIBILITIES OF POSITION

This full-time position includes part-time Volunteer Coordinator duties (see separate Volunteer Coordinator Job Description).

DUTIES AND RESPONSIBILITIES:  The following duties are normal for this job.  These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

  1. Collection responsibilities
    • Catalogs and processes incoming new books. Searches bib records, updates holdings information.
    • Assists in preparation of book lists and bibliographies for website and press releases.
    • Assists with collection maintenance i.e. with weeding reports, weeding tasks, sorting donated material to determine if they are owned by the library and redirecting materials to Director for further evaluation.
  2. Interlibrary Loan responsibilities:
    • Checks in and sends out deliveries and interlibrary loan materials.
    • Prepares paging slips, fills patron requests and updates WISCAT requests, as needed.
    • Consults with other Directors and interlibrary loan coordinators on procedures and software upgrades
    • Assists patrons in the selection of books and materials, placing holds on items via Merlin and WISCAT software, and notifying patrons when holds have been filled.
    • Maintains ILS holdshelf and outstanding holds.
  3. Circulation and Patron responsibilities
    • Performs circulation desk duties including, but not limited to, issuing library cards, checking materials in and out, greet and direct patrons on locating materials, answer phone and collecting payments for fines and services.
    • Assists patrons of all ages in the use of library materials, navigating the internet, use of library databases and technology including eBook inquiries. Provides reference service to patrons in person, on the phone, and email.
    • Receives concerns and refers responses to Director.
  4. Organizational responsibilities
    • Maintains library website under direction of Library director.
    • Inventories library supplies and informs library Director of needs; orders supplies under direction of Library Director.
    • Prepares library for opening and closing.
    • Updates shared Excel worksheets by recording funds for office supplies, book, audio and video acquisitions.
    • Balances and prepares deposits weekly of cash from fines, copy money, gifts, and book replacement.
    • Helps maintain organization and cleanliness of the library including reading shelves and cleaning/repair of library materials.
    • Troubleshoots basic issues on computers and other technology. Cleans computer terminals and updates public computers monthly.
    • Maintains displays and assists with library programs.
    • Prepares thank you notes for donations on behalf of Library Director.
  5. Discusses with director ideas for improvements and keep updated on library plans and activities.
  6. Attends training workshops and informational meetings related to the position.
  7. Performs miscellaneous clerical duties, such as keyboarding and filing and light housekeeping..
  8. Performs other related work as needed and directed by Library Director.

SPECIAL WORKING CONDITIONS

  1. Ability to lift 30 lbs and to bend or reach lower library shelves.
  2. Works Saturdays on a rotating basis.

QUALIFICATIONS

  1. High school diploma or equivalent. Completion of two or four-year college degree preferred.
  2. Working knowledge of library services, working knowledge of library procedures and practices, word processing and graphic skills.
  3. Excellent customer service skills.
  4. Computer and technology experience and problem-solving skills.
  5. Able to drive to training and library service meetings at various locations in Northern Wisconsin.

Technical Services

TECHNICAL SERVICES

TYPICAL RESPONSIBILITIES OF POSITION

This full-time position includes part-time Children and Youth Service Coordinator duties (see separate Children and Youth Service Coordinator Job Description).  Work involves responsibility for a variety of technical procedures, elementary cataloging, maintaining administrative records and files, and complex clerical and typing work. Duties include carrying out library acquisition procedures, elementary cataloging, entering materials in automated database, resolving problems in procedure, and assistance in file and records maintenance. Prioritizes tasks within work assignment.

DUTIES AND RESPONSIBILITIES:  The following duties are normal for this job.  These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

  1. Collection responsibilities
    • Performs elementary descriptive cataloging using automated bibliographic database. Searches bib records, updates holdings information.
    • Modify MARC records, as needed. Catalogues materials by Dewey Decimal numbering system.
    • Processes books.
    • Maintains accuracy of the public catalog.
    • Verifies collection deliveries against invoices and oversees processing.
    • Resolves routine problems in technical procedures.
    • Performs a variety of library clerical tasks, as assigned.
    • Trains library clerical or volunteer staff for serials, acquisitions and processing.
    • Maintains file of periodical holdings for renewal status.
  2. Interlibrary Loan responsibilities:
    • Assists patrons in the selection of books and materials, placing holds on items via Merlin and WISCAT software.
    • Performs as substitute, when needed, to process all Interlibrary Loans through the computer and maintain all files/reports related to interlibrary loans. Notifies patrons of ILL for pickup.
  3. Circulation and Patron responsibilities
    • Performs circulation desk duties when needed; including, but not limited to, issuing library cards, checking materials in and out, greet and direct patrons on locating materials, answer phone and collecting payments for fines and services.
    • Assists patrons of all ages in the use of library materials, navigating the internet, use of library databases and technology including eBook inquiries. Provides reference service to patrons in person, on the phone, and email.
    • Receives concerns and refers responses to Director.
  4. Organizational responsibilities
    • Helps maintain organization and cleanliness of the library in youth spaces.
    • Maintains library website under direction of Library director; particularly youth services events.
    • Balances and prepares deposits weekly of cash from fines, copy money, gifts, and book replacement.
    • Inventories technical services supplies and informs Library Director of needs; orders supplies under direction of Library Director.
    • Prepares library for opening and closing.
    • Troubleshoots basic issues on computers and other technology.
    • Maintains displays and assists with library programs.
  5. Discusses with director ideas for improvements and keeps updated on library plans and activities.
  6. Attends training workshops and informational meetings related to the position.
  7. Performs miscellaneous clerical duties, such as keyboarding and filing and light housekeeping.
  8. Performs other related work as needed or as directed by Library Director.

SPECIAL WORKING CONDITIONS

  1. Ability to lift 30 lbs and to bend or reach lower library shelves.
  2. Works Saturdays on a rotating basis.

SKILLS

  1. Working knowledge of library methods, techniques and procedures.
  2. Good knowledge of automated systems as they apply to book processing.
  3. Some knowledge of reader interest levels.
  4. Skill in typing at the net rate of 30 words per minute.
  5. Good ability in oral and written communications.
  6. Considerable ability to understand and follow written and oral instructions.
  7. Good ability to maintain library records and carry out library procedures.
  8. Considerable ability to pay attention to detail.

QUALIFICATIONS

  1. A two-year degree from a recognized college in library technology or a related field plus some library technical experience, OR, an equivalent combination of education and experience substituting based on one year of experience for each year of education.
  2. Computer and technology experience and problem-solving skills.
  3. Able to drive to training and library service meetings at various locations in Northern Wisconsin.

 

Children and Youth Services (part-time)

CHILDREN AND YOUTH SERVICES COORDINATOR

TYPICAL RESPONSIBILITIES OF POSITION (no more than 15 hrs/week)
This part-time position includes full-time Technical Services duties (see separate Technical Services Job Description). Works to provide library services to children and young adults; including reference, reader’s advisory, programming, community activities, and collection development; works with staff to monitor and evaluate services to youth; promotes and publicizes the youth services program in the schools and the community.

DUTIES AND RESPONSIBILITIES: The following duties are normal for this job.  These are not to be construed as exclusive or all-inclusive.  Other duties may be required and assigned.

  1. Prepares plans for and leads weekly Children’s StoryHour and Playgroup (September through May, summer may be optional) including a coordinating activity, such as an art project or game.
    • Gathers required reading materials.
    • Informs Library Director or parents of any special materials needed.
    • Notifies newspaper of any changes in scheduling.
    • Promotes the program using the media, signs, posters, and displays.
  2. Prepares plans for and leads youth library programs and activities such as: Reading Challenges, Poster Contests, Youth Art Month, book collections for school-sponsored reading contests, Tail Waggin’ Tutors, school tours and class visits.
    • Arranges for afterhours events under administrative supervision and/or approval.
  3. Prepares plans for and leads the Children’s Summer Reading Program (June through August) according to the library system’s theme and guidelines.
    • Gathers required reading, project and game materials.
    • Arranges for special guests or speakers.
    • Solicits local businesses and the community for incentive prizes.
    • Promotes the summer reading program with school visits, displays, posters, newspaper announcements etc.
  4. Prepares “end-of-year” reports and submits to the Library Director and the Library Board of Trustees.
  5. Maintains files for future reference.
  6. Organizes and weeds materials in the storage rooms and desk areas.
  7. Attends continuing education programs when possible after approval by Director.
  8. Performs other duties as work as needed or as directed by the Library Director. .

SPECIAL WORKING CONDITIONS

  1. Work includes prolonged sitting, as well as moderate lifting (up to 30 lbs), carrying, reaching, stooping, pulling and pushing activities, manual dexterity, clear speech, and visual hearing acuity.
  2. Works Saturdays on a rotating basis.

QUALIFICATIONS

  1. High school diploma or equivalent.  Completion of two or four-year college degree preferred.
  2. Experience working with children.
  3. Basic understanding of library services, working knowledge of library procedures and practices, word processing and graphic skills.
  4. Demonstrated knowledge of children’s literature, storytelling, children’s programming and activities.
  5. Able to drive to training and library service meetings at various locations in Northern Wisconsin.

Volunteer Coordinator (part-time)

TYPICAL RESPONSIBILITIES OF POSITION (no more than 15 hours per week):

These duties are part of a full-time position (see separate Administrative Assistant Job Description).  Under general supervision of Library Director, coordinates and implements the Library’s volunteer program including recruiting, training and recognizing/rewarding volunteers; develops and implements methods to sustain volunteer participation; and maintains volunteer records.  Works with Library Director staff to place and train volunteers. Reports to Library Director about the status and progress of the volunteer program and related issues.

Interviews and train volunteers for various library tasks: i.e. shelving, reading shelves, circulation desk, preparing books for accession (covers, genre stickers, labels), repairs, interlibrary loan pulls/pack and other duties as assigned.

DUTIES AND RESPONSIBILITIES: The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

  1. Works closely with Library Director to identify opportunities for volunteer support and maintain list of available volunteer positions.
  2. Coordinates and oversees the volunteer program including recruiting, interviewing, assessing and placing volunteers.
  3. Receives volunteer applications and maintains a file of same; handles all necessary correspondence with volunteer applicants in a timely manner.
  4. Plans, directs and organizes orientation for volunteers including maintenance of the volunteer handbook; coordinate on-the-job and other required training for assigned tasks, including some evening and weekend hours. Training includes computer system operation, library policies and procedures, software, operating procedures, interlibrary loan procedures, cash register, phone service, copier and fax machine. Holds periodic “refresher training” especially for seasonal volunteers
  5. Develops and distributes schedule of volunteers; maintains list of volunteers and substitutes with contact information. Contacts volunteers who fail to appear for a shift and arranges for substitutes.
  6. Monitors volunteers frequently, reviews their work, encourages them and keeps lines of communication open. Sends birthday cards and other sunshine communications.
  7. Assists in coordinating special events where volunteer help is needed and is onsite to manage volunteers for large events, such as receptions and holiday programs.
  8. Develops and implements activities and programs to promote volunteer recognition, motivation and retention; Recommends volunteer(s) for annual recognition event for volunteers.
  9. Serves as first line of problem-solving for volunteer-related problems, consulting with Library Director. Refers serious problems to Library Director. Consults and assists Library Director in addressing performance deficiencies and issues by providing additional training, reassignment or termination of the assignment.
  10. Performs other duties as required.

MINIMUM TRAINING AND EXPERIENCE REQUIRED: High school diploma (or GED) required (college degree preferred); library experience preferred; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

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