203 N. Main St., Eagle River, WI 54521
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Policies

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Circulation Policy

  • Books, audio cassettes, music, CDs and baking pans all have a 3 week loan period.
  • Multiple-disc DVDs have a 2 week loan period.
  • Single-disc DVDs, videotapes, magazines, and reference materials are lend-able for 1 week.

All material may be renewed unless the item is on hold for another patron.

Overdue fines are .10/day for books; all other items are .40/day.

Meeting Room Policy

Purpose 
The meeting room in the Walter E. Olson Memorial Public Library is available for use by community groups for presentation of informational, educational, or recreational meetings and programs in keeping with the mission of the Olson Library. 

Policy

  1. Meeting room facilities will be made available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use. Meetings are scheduled on a first come-first served basis.

  2. Rooms may be used for:

     a. Meetings which are open to the public

     b. Public lectures, panel discussions, film and slide presentations, group discussions, workshops, concerts, recitals, programs and other similar functions

     c. Organizations or individuals engaged in educational, cultural, intellectual, governmental or charitable activities

     d. Programs involving the sale, advertising, solicitation or promotion of commercial products or services will be charged a minimum fee of $25.00.

  3. Rooms may not be used for:

     a. Any purpose which may interfere with the regular operation of the library

     b. Personal, company or family parties

  4. No admission fee, registration fee, nor donations may be sought from meeting attendees, except by local non-profit educational, social service or cultural organizations with the specific permission of the Library Director. This guideline is waived for library fundraising activities.

  5. Users agree to abide by all regulations of the library relating to the use of the facilities and accept responsibility for all damages caused to the building and/or equipment beyond normal wear.

  6. Meeting rooms shall be left in an orderly condition. If library staff must provide more than reasonable cleanup, a minimum fee of $25 or more based on actual costs will be charged. Any fee charged must be paid in full before the individual or group my reserve or use a meeting room again.

  7. Use of a library meeting room does not imply endorsement by the library staff or Trustees of the viewpoints presented.

  8. The Library Board of Trustees subscribes to the American Library Association’s Library Bill of Rights. Article VI states: "Libraries which make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use."

  9. The Library Board of Trustees also subscribes to the American Library Association’s Meeting Rooms: An Interpretation of the Library Bill of Rights (attachment).

 Procedures

  No smoking allowed.

  Alcoholic beverages are prohibited.

  No refrigerator, stove, dishes, or utensils are available.

  The people using the room shall leave it in a clean, orderly condition; if not, the group/individual will be given notice that continued offense will result in denied access to the meeting room. Groups shall be responsible for any  damage to the room as a result of their use.

  The library is not responsible for any equipment, supplies, materials, clothing, or any other items brought to the library by any group or individual attending a meeting.

  The Library Board and staff do not assume any liability for groups or individuals attending a meeting in the library.

  Library staff members may regularly attend meetings of participating local groups to promote library programs and services, as well as to insure the proper use of said facilities.

A "Meeting Room Checklist" will be given to each organization prior to the meeting, along with the library key. This "Checklist" must be filled out and placed in the night depository, along with the library key, when leaving the building.

  • No smoking allowed.
  • Alcoholic beverages are prohibited.
  • No refrigerator, stove, dishes, or utensils are available.
  • The people using the room shall leave it in a clean, orderly condition; if not, the group/individual  will be given notice that continued offense will result in denied access to the meeting room.  Groups shall be responsible for any damage to the room as a result of their use.
  • The library is not responsible for any equipment, supplies, materials, clothing, or any other items brought to the library by any group or individual attending a meeting.
  • The Library Board and staff do not assume any liability for groups or individuals attending a meeting in the library.
  • Library staff members may regularly attend meetings of participating local groups to promote library programs and services, as well as to insure the proper use of said facilities.
  • A "Meeting Room Checklist" will be given to each organization prior to the meeting, along with the library key.  This "Checklist" must be filled out and placed in the night depository, along with the library key, when leaving the building.

Internet & Computer Use Policy

With regard to advances in technology and the growing needs of our communities, Olson Memorial Library endeavors to develop collections, resources, and services that meet the cultural, informational, recreational, and educational needs of the area.  Access to the Internet is one of the services available to the public.  Use of the computers implies agreement to comply with the library’s Internet and computer use policy.

All Internet resources accessible through the library are provided equally to all individuals to use at their own discretion.  Olson Memorial Library does not censor access to material nor protect users from information they may consider offensive.  The library’s policy does not contain a provision for the staff to monitor specific use of its public computers.

Therefore, parents and/or guardians who are concerned about access to Internet sites will be responsible for supervision of minor children in their care who use the library’s computers. Children under 16 years of age must show their library card to use the public computers.  Good judgment and common sense are important when accessing sites on the Internet.  Any activities that violate the rights of others to enjoy online use, or other services of the library, will result in direction to discontinue them.  If such activities continue, computer privileges may be revoked.  In extreme cases, violations of this policy may result in banishment from the library for a period of time to be determined by the library director.

Library staff will provide informal assistance (up to 10 minutes) when free to do so.  Books and manuals with instructions on programs are available in the library collection and at the Internet stations.

 

USING THE LIBRARY COMPUTERS

In order to access the Internet, a person must have either a library card or, in the case of a visitor, a guest logon that may be obtained upon showing proper identification at the Circulation Desk. 

The sign-up desk is the stand-alone desk next to the catalog computer.  A monitor on the desk records the last four digits of your library card and the maximum time you will wait.

When your number reaches the top of the list, it will be highlighted in orange to indicate a computer is available.  You will have 5 minutes to log onto your computer.

Library cardholders who have fines, bills, or other fees ($5.00 or more) on their accounts will be blocked from Internet use until their accounts have been cleared.

Cardholders under the age of 16 must have their library card with them to use a computer. 

Internet use is available on a first-come, first-served basis.  Computers are set up for single individual use.  Permission must be obtained from library staff for more than one person to use a single computer.

Each person is limited to 45 minutes per session, or 90 minutes per day on regular computers. Sessions may be extended if no one else is waiting for a computer.

A black and white laser printer connected to all public computers is located at the end of the circulation desk.  Persons wishing to print will be charged 10 cents per page.  Pick up prints and pay at the circulation desk.

Personal software programs may not be installed on the workstations; personal software products may not be run.  Personal laptop computers or mobile computer devices are not allowed on the local area network.

Persons who intend to use thumbnail drives, flash drives, personal floppy disks, compact discs, or other personal hardware in library computers must bring them to the staff at the circulation desk to be scanned with an anti-virus program.  Preformatted disks are available at the desk for $1.00 per disk.  CDs are available at $0.50 per disc. 2 GB flash drives are available for $7.50 and personal headphones can be purchased for $6.00.

Please log out of all programs that require a password.  The internet is not a completely secure environment.  Customers who handle financial transactions or other activities that require confidentiality do so at their own risk.

 Activities prohibited under this policy include but are not limited to:

  • Violation of any federal or state law
  • False identification of oneself as another user
  • Copyright infringement
  • Acts of a threatening, harassing, or obscene nature
  • Unreasonable noise or disruptive conduct
  • Tampering with computer hardware
  • Attempting to violate computer security
  • Abuse of equipment
  • Installing software or running programs that have not been installed by the library

Community room - Art Exhibits

Fiscal Accountability and Investment of Gift Funds Policy

Emergency Closing Policy [draft; pending Board approval]

Draft
Emergency Closing Policy

Introduction
Walter E Olson Memorial Library is a public service organization and will make every reasonable effort to remain open during posted hours. The decision to close the library under adverse conditions rests with the Executive Director, and in the Executive Director’s absence will fall to the Board President.

Directives issued by the national, state or local governments will be adhered to by the Library. The library may close or postpone opening when weather conditions exist making it hazardous for travel. The primary factor of any decision made will be the safety of the staff and the library patrons. However, maximum effort will be made to maintain regular library operating hours.

Inclement Weather

We use the Northland Pines School District weather related closings as a guide to make our decision. If you hear that Northland Pines is closed or has a delay due to road conditions, it means pay attention to the below-mentioned communication channels, because we MAY also have a closing or delay, but we do NOT automatically follow the school’s decision.

Generally, if we have heat, we do not close or delay due to extremely cold temperatures.

The Vilas County Sheriff’s Department may be called upon for advice concerning impending road conditions. If hazardous road conditions occur, the Director or senior staff member will call the Library Board President to advise him/her of the situation. If the Library Board President is not available, the library staff member will contact another Library Board Trustee.

A decision for an additional delay or closing of the Library will be based upon several factors that may include:

  • General condition of the roads
  • Projected forecast for worsening conditions
  • Conditions of the Library’s parking lot and walkways
  • Availability of staff to open and operate the Library
  • A state of emergency for the immediate area declared by local, county or state law enforcement agencies.

If we have a weather-related closing or delay, there are many ways employees and the public will be notified. They include:

  • E-mail and text alerts are sent out to staff
  • WJFW CH 12, WRJO radio and WXPR radio stations are notified and a listing specific to Walter E Olson Memorial Library should be seen or heard on those stations and their websites. We do not have control over how and when they post this information.
  • Notice is posted on the Homepage of our website
  • Notice is posted to our social media accounts
  • The recorded greeting on the library phone will be changed to relay the closing information
  • When staff can get to the library signs will be posted on the entrance doors.
  • We also do our best to contact outside groups who have reserved the meeting rooms, but they are also advised to check the public notifications.

Other Emergencies
For emergencies other than weather, staff will maintain operations if the safety of the staff and public are not endangered.

Tornadoes
When a tornado watch alert is issued, library staff will advise library patrons of the situation. If the alert elevates to a tornado warning, library staff will direct patrons to the lowest level of the building. A weather radio will accompany the group. Normal routine may resume when the all clear sign is given.

Fire
At the first indication of smoke or flame, staff will immediately call 911 and then clear the building.
Library staff will familiarize themselves with the type, location, and application of the fire extinguisher(s) in the building. Library staff and volunteers will be oriented to this information annually or when newly employed by the library.

FOR STAFF:
Inclement Weather
When adverse weather conditions make travel hazardous, staff members should use their judgment regarding personal safety and transportation to/from work. The library wants its staff members to feel safe. Staff members seriously concerned for their safety who choose not to travel to work, or choose to leave work before their shift is over, should feel comfortable doing so, notifying their supervisor as soon as possible.

If a staff member chooses not to work during his/her scheduled hours due to adverse weather conditions, the staff member will not receive pay for such hours missed. Employees may make up lost time or deduct the time lost from any accumulation of vacation or floating holiday, or they may flex their time during the same pay period at the discretion of the library director, or they may be away without pay.

If Closing the Building:

  • Contact all staff or volunteers scheduled to arrive at a later time.
  • Place appropriate signage at each entrance.
  • Follow normal procedures to close building.
  • Send closing messages to television/radio stations and social media.
  • Change closing message on telephone to reflect emergency closing.

Approved [pending]

Volunteer Policy

VOLUNTEER POLICY (Revised 2018)

The Library is fortunate to have over 30 volunteers providing assistance with services for patrons, hosting community events and maintaining attractive collections.  Volunteering for Walter E. Olson Memorial Library can be a rewarding and exciting experience. Volunteer time, energy and goodwill are invaluable assets to the Library because volunteerism enhances the Library’s ability to fulfill its mission by providing opportunities for direct public participation in library services. Volunteerism also strengthens and deepens the Library’s relationships throughout the community. Volunteer opportunities offer citizens a way to contribute to the community, fulfill personal goals, achieve a sense of satisfaction, and learn more about the Library.

Volunteers help Walter E. Olson Memorial Library expand and enrich its services. Volunteers will not be used to replace the work done by paid library staff.  The Olson Memorial Library occasionally has volunteer opportunities for interested community members.  Examples of volunteer projects include:

  • Assist staff, as needed, in critical daily tasks at the Information desk--checking books in and out, entering new patrons
  • Shelving books and other materials
  • Preparing books and other materials for the shelves--applying book protection covers, CD and DVD protectors, affixing labels
  • Repairing books
  • Searching for and preparing books and other materials for Interlibrary Loan delivery and/or for hold shelf when received
  • Calling patrons when Interlibrary Loan materials have been received
  • Helping in our childrens' department
  • Correspondence to donors

Volunteers are expected to conduct themselves as if employed by the Library and must adhere to the policies and practices established regarding work schedule, attendance, conduct, performance, safety procedures, proper attire, etc. Volunteers can be released from volunteer duties at any time at the discretion of the Library.  Each volunteer will wear a badge identifying him/her self as such. Each volunteer is required to follow the work procedures established by the Volunteer Coordinator and/or Library Director.

Volunteers under the age of 18 must have parental approval and cannot work more than four (4) hours per day. Generally, the Library will not accept volunteers under the age of 14. Youth volunteers may not work without direct supervision by a staff member or an adult volunteer who has successfully completed the volunteer application process.

To encourage volunteerism and to ensure a positive experience at the Library, the Library will provide a Volunteer Coordinator to coordinate the volunteer program and who will:

  1. Provide position descriptions and procedures for all volunteer tasks.
  2. Ensure all volunteer serve in positions that reflect their skills and interests while meeting the needs of the Library.
  3. Where necessary, provide orientation and training to prepare the volunteers to perform their duties.
  4. Provide volunteer supervision (in consultation with the Library Director) in accordance with sound supervisory practices and library policies.
  5. Exhibit the Library’s appreciation for work performed through a regular recognition program.

The library staff is responsible for management and guidance of a volunteer’s work, establishing a mutually agreed upon work schedule, and is available for guidance and assistance. All volunteers should keep the Volunteer Coordinator informed of their projects and work status, and of any schedule changes.

All volunteer applicants will be screened by an application form, personal interview with the Volunteer coordinator and possibly a reference check. The Library may not accept every volunteer application.

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